Privacy Policy
Effective Date: March 16, 2026
MyCityPulse values the privacy of its users. This Privacy Policy explains what information we collect, how it is used, and how it is protected when you access or use the MyCityPulse platform.
MyCityPulse is operated by Pinwilz, Inc.
Information We Collect
When you use MyCityPulse, certain information may be collected in order to provide platform functionality.
This may include:
Account Information
When creating an account, we may collect information such as:
• name
• email address
• selected home city
• profile details you choose to provide
Content You Submit
Information included in posts, listings, messages, events, or other content you submit to the platform may be stored and displayed according to your posting settings.
Technical Information
Like most websites, MyCityPulse may collect technical information such as:
• IP address
• browser type
• device type
• approximate geographic location
• pages visited on the platform
This information helps maintain security and improve platform performance.
How We Use Information
Information collected through MyCityPulse may be used to:
• operate and maintain the platform
• allow users to create and manage accounts
• display listings and user-generated content
• improve platform features and usability
• prevent fraud, spam, or abuse
• communicate important service updates
MyCityPulse does not sell personal information to third parties.
Third-Party Login Services
Users may have the option to sign in using third-party authentication providers such as Google or Facebook.
When using these services, basic profile information may be shared with MyCityPulse according to the provider’s privacy policies.
MyCityPulse does not receive or store your social login passwords.
Payment Processing
Certain features on MyCityPulse may require payment.
Payments are processed through secure third-party payment providers such as Stripe or PayPal.
MyCityPulse does not store full credit card information on its servers.
Payment providers may collect and process payment data according to their own privacy policies.
Cookies and Analytics
MyCityPulse may use cookies and similar technologies to:
• maintain login sessions
• remember user preferences
• improve platform performance
• analyze general usage patterns
Cookies help the platform operate efficiently and provide a better user experience.
Users may control cookies through their browser settings.
MyCityPulse Email Relay System
MyCityPulse includes a protected Email Relay system that allows users to communicate without exposing personal email addresses.
How the Email Relay Works
When a user sends a message through MyCityPulse (for example using “Email this listing”):
• the message is routed through the MyCityPulse relay system
• the sender’s email address is not publicly revealed
• the recipient can reply without seeing the sender’s email address
• responses are routed back through the same relay
This system allows communication while helping protect personal contact details.
Email Privacy and Protection
MyCityPulse does not display personal email addresses publicly.
Email addresses are used only to:
• deliver account notifications
• route relay messages between users
• send essential service updates
Personal contact information, including email addresses, mobile phone numbers, and SMS consent information, is never sold or rented to third parties.
SMS Communications
MyCityPulse may offer optional SMS (text message) notifications to users who choose to provide a mobile phone number and explicitly opt in to receive text messages.
SMS notifications may include, but are not limited to:
- Account verification and security codes
- Password reset requests
- Account and service notifications
- Event reminders
- Team schedule updates
- Marketplace or order notifications
- Customer support communications
- Other transactional messages requested by the user
MyCityPulse does not use SMS for unsolicited marketing. Users control which notification types they choose to receive through their account settings when available.
Users may opt out of SMS communications at any time by replying STOP to any MyCityPulse text message. For assistance, reply HELP.
Standard message and data rates may apply depending on the user’s mobile carrier.
Mobile phone numbers and SMS consent information are not sold, rented, or shared with third parties for their own marketing purposes.
Message Content and Attachments
Messages sent through the MyCityPulse relay system currently support text-based communication only.
Attachments such as images, videos, or documents are not supported in order to help protect privacy and reduce abuse.
Users may share external links if needed.
Data Retention
MyCityPulse retains user information only as long as necessary to:
• operate the platform
• maintain security and prevent abuse
• comply with legal obligations
• enforce platform policies
Users may request deletion of their account and associated data through the platform’s Contact page.
Children’s Privacy
MyCityPulse is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. Accounts found to belong to underage users may be removed.
Security
MyCityPulse uses reasonable technical and organizational measures to protect user information.
However, no internet service can guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect platform improvements or legal requirements.
Updated versions will be posted on this page with a revised effective date.
Continued use of the platform after updates constitutes acceptance of the revised policy.
Contact
Questions regarding this Privacy Policy may be submitted through the Contact page available on the MyCityPulse website.